Disclaimer – We take no responsibility for correctness of these numbers as they may change with time. Please use them on your own. These numbers may be very handy when travelling.

Jammu STD Code – 0191
Katra STD Code – 1991

(Dial above number before dialing local number (example 2459777) You dial – 01912459777


Phone Number for Police Stations
Bagh-e-Bahu 2459777
Bus Stand 2575151
Railway Station 2472870
SSP City 2561578
SP City North 2547038
SP South 2433778

Indian Air Lines

City Office 2542735
Air Port 2430449
Jet Air Ways 2453999
City Office 2573399


Railway Enquiry 131, 132, 2476407
Booking 2470318
Reservation 2470315


Fire Services

Control Room 101,132, 2476407
City 2544263


GMC Hospital 2584290
S.M.G.S. Hospital 2547635
C.D. Hospital 2577064
Dental Hospital 2544670
Gandhi Nagar Hospital 2430041
Blood Bank 2547637
Ambulances 2584225, 2575364
Ambulances (Red Cross) 2543739

Katra Phone Numbers


SDPO Katra 232052
SHO Katra 232010
Sr.Supdt of Police 245663,245291 Mobile – 9419076668


Asstt. Director Tourism Katra 232005 Mobile – 9797598744
Chief Medical officer
Dr. Parminder Singh 245669 Mobile – 9419139914
State Bank Of India (Katra Branch) 233159

Fire Station Katra 232451

Post Office Katra 233130

Bhawan Area Office of the SDM, Room No-8, Kalika Bhawan, Bhawan.

(STD Code) – (Local Number)

01991 – 282222

Office of the Manager, Room No-4, Kalika Bhawan, Bhawan.


Sanjhi Chhat Area Office of the Assistant Manager, Sanjichhat.


Adhkuwari Area Office of the Manager, Adhkuwari.


Banganga Area Office of the Manager, Banganga.


Katra Area Officer Incharge, Niharika Complex, Near Bus Stand, Katra.


Central Office Director (Operations) , Central Office, Shri Mata Vaishno Devi Shrine Board,
Katra- 182301



Trains from Mata Vaishno devi
To New Delhi
Train. 22462
Train Name. Shri Shakti Expres
Schedule. 7 days a week
start time. 10.55 evening
Reaches. 10.45 Morning
To Jammu
Train. 74906
Train Name. UHP JAT DMU
Schedule. Monday to Friday
start time. 7.25 Morning
Train. 74908
Train Name. UHP JAT DMU
Schedule. All 7 days a week
start time. 10.00 Morning
Trains to Katra Vaishno Devi station
From New Delhi
Train. 22461
Train Name. Shri Shakti Express
Schedule. All 7 days a week
start time. 5.30 Evening
Reaches. 5.10 Morning
From Jammu
Train. 74907
Train Name. JAT SVDK DMU
Schedule. Monday to Friday
start time. around 5.30 Evening
Reaches. 7.35 Evening
Train. 74905
Train Name. JAT UHP DMU
Schedule. All 7 Days a week
start time. around 12.30 Afternoon
Reaches. 2.05 Afternoon
For other once a week trains and unscheduled trains.


List of Trains as of July 1, 2015


Starting from New Delhi.

From New Delhi (7 days a week)

  • Train no. 12919
Malwa Exp
Starting Station. New Delhi
Starts 5.20 Morning
Reaches 4.10 Evening
  • Train no. 12445
Uttar S Kranti
Starting Station. New Delhi
Starts 8.50 evening
Reaches 6.35 Morning
  • Train no. 11077
Jhelum Express
Starting Station. New Delhi
Starts 9.05 evening
Reaches 10.00 Morning
Starting Station: Old Delhi, H Nizamuddin, Delhi Cantt

  • Train no. 14645
Shalimar Exp
Starting Station. Old Delhi
Starts 3.50 Evening
Reaches 5.20 Morning
  • Train no. 14033
Jammu Mail
Starting Station. Old Delhi
Starts 8.10 evening
Reaches 9.15 Morning
  • Train no. 18101
TATA JAT Express
Starting Station. Old Delhi
Starts 22.00 evening
Reaches 2.10 Afternoon
  • Train no. 12413
All JAT Express
Starting Station. Delhi CANTT
Starts 9.15 evening
Reaches 8.10 Morning
Wednesday only Trains from Delhi

Wednesday only a week
  • Train no. 11449
Jammu Tawi Express
Starting Station. New Delhi
Starts 12.10 Morning (Night)
Reaches 1.10 Afternoon
  • Train no. 12477
JAM JAT Express
Starting Station. New Delhi
Starts 4.50 Morning
Reaches 2.45 Afternoon
  • Train no. 19805
Kota UHP Express
Starting Station. New Delhi
Starts 11.20 evening
Reaches 10.25 Morning
  • Train no. 12549
Durg JAT SF Express
Starting Station. Delhi Safdarjang
Starts 9.30 Morning
Reaches 9.10 Evening
  • Train no. 16687
Navyug Express
Starting Station. H Nizamuddin
Starts 9.10 Evening
Reaches 1.10 Evening(next Day)

Wednesday and Saturday Only Trains from Delhi

  • Train no. 16787
TEN Jammu Express
Starting Station. H Nizamuddin
Starts 9.10 Evening
Reaches 1.10 Afternoon

Since Train Schedule changes from time to time, Please look for train number at below link.

For Latest Trains information running between Delhi and Jammu Tawi (JAT), Look at below link


Good News!

Railways announced special trains for Month of June and July direct to katra Railway station (Nearest Rail Station to Mata Vasino Devi)

Train no. 04415 will depart from New Delhi at 11pm on Tuesday, Thursday and Saturday from June 30 till July 16 and will each Vaishno Devi Katra at 10.40 am the next day.

In the return direction, train no. 04416 will depart from Vaishno Devi Katra at 10.20 pm on Wednesday, Friday and Sunday from July 1 till July 17 to reach New Delhi at 10.10 am the next day.
The train will have stoppage at Ludhiana and Jammu Tawi. It will have first AC, 2 tier AC, 3 tier AC accommodation.



Kanpur is now be directly connected with Jammu after the launch of a new bi-weekly train, Kanpur-Jammu Tawi Express, which will be inaugurated by senior BJP leader and MP Murli Manohar Joshi on Tuesday. The train will be flagged off on the last day of ‘Rail Yatri Pakhwra’ in which various programmes were organized at railway stations under the jurisdiction of North Central Railway.

The train, 14155/14156 Kanpur-Jammu Tawi Express, will depart from Kanpur every Tuesday and Saturday at 5:15 pm from June 9 onwards via Etawah, Tundla, Aligarh, Meerut City, Muzaffarnagar, Saharanpur, Ambala, Ludhiana, Jalandhar, Pathankot and finally reach Jammu Tawi the next day at 12:10 pm. During the return journey, the train will depart from Jammu Tawi at 5:30 pm and will take the same route to arrive at Kanpur the next day at 1:55 pm.



Cost One way: Rs.1039/-per passenger w.e.f. 01-04-2014.

Time: 8 minutes

Online Booking:

Or Contact Hotel Basera at to get booking done.


Helicopter services start from Katra on the foothills and the flight will drop you at Sanjhichatt. This visit to the sacred Shrine, enveloped by the clouds is the beginning of a breathtaking heli-hop.

You can register by click on New Devotee sign up create user name and password, close all links and open the website page again. Logon with the user name and password, click on Helicopter Services,  select date, route, no. of passenger, time etc.,  enter other passenger detail. At the end click on payment gateway, link open the bank site you can enter credit card number, CVV number (at back side of credit card) and expiry date. If the bank will accept your credit card and the message appear for Non secure site you can click on yes. Your booking is completed. You can obtain the printout of said page.
Please Note: In case the devotee has failed to take the print out of the reservation or in case any problem is being faced during transaction.

It is essential that the Devotee must check its Transaction Status in Successful Transaction details, Failed Transaction details and Refund Status of Failed Transaction details by simply login into the Online Services on our website with their correct username and password before repeating any transaction or making any new transaction.

If your Transaction is clearly showing up in the Successful Transaction details, then you need not to repeat the same reservation. You can simply take the printout of your reservation by clicking on the re-print option.

If your Transaction is clearly showing up in the Failed Transaction details, then your Transaction could be of Failure Status and no reservation is allotted against the Failure transaction. 

The mere deduction of amount by the respective Bank of the Devotee shall not be considered as confirmation for the reservation.

In case the amount has been deducted by the Bank and the transaction is showing-up in the “Failed Transaction details or Refund Status of Failed Transaction details”, then the Transaction could be of failure status and no reservation is allotted against the Failure transaction.  The Devotee is requested to please forward their Transaction details viz.  Track ID No/ Trace No, user ID and transaction date for reconciliation and processing the refund case.

Any refunds against the failure transaction shall be made online in due course of time into the respective card accounts of the devotee.

For any refund issue please send request at within 30 days after the date of travel. No request for refund shall be entertained beyond the specified period.

  1. Passengers are requested to report at the departure heliport one hour before the notified departure time of the flight or at Reporting Time mentioned in the PTD. Passengers reporting beyond these timings shall be treated as “NO SHOW” , no refund against the NO SHOW Ticket.
  2. Children below 2 years of age will be carried free of cost. However, such children shall be carried in the lap of the accompanying adult. In case of dispute regarding age of infant, valid proof of age shall be the deciding factor


(A) The Helicopters shall operate subject to fair weather condition, clear visibility of the range prescribed by the DGCA and clearance by the ATC.
(B) The flight from Katra to Sanjichhat takes a total of approx. 08 minutes.
(C) 5-6 passengers can be accommodated in one flight.
(D) One way fare from Katra to Sanjichhat or Sanjichhat to Katra Rs.1039/-per passenger w.e.f. 01-04-2014.
(E) Helipad is approx. 2 Km. from Bus Stand Katra at Udhampur Road. Vaishnodevi Bhawan is approx. 2.5 Km. from Helipad Sanjichhat.
(F) Online Booking once done, shall not be cancelled, Postponed or Pre-poned. However, in respect of online booked helicopter tickets for travel on Katra – Sanjichatt- Katra sector, the following policy for the cancellation and refund of helicopter ticket shall apply:

  1. Online Helicopter tickets booked through Shrine Board’s website shall be cancelled through Online Mode only, which facility is available on Shrine Board’s official website. No request for cancellation of Online helicopter tickets shall be entertained through any mode other than Online cancellation. Request for such cancellation by approaching any of counters of SMVDSB through physical production of tickets etc. shall not be entertained under any circumstance.
  2. Yatris who have booked their helicopter tickets through Shrine Board’s official website can cancel their helicopter tickets online by logging on the website with their username and password.
  3. 50% of the amount shall be refunded to the Yatris who have booked their helicopter tickets through Shrine Board’s official website, and have subsequently cancelled their tickets online for whatever reasons. Remaining 50% of the amount for the booked ticket shall accrue to the Shrine Board as processing charges.
  4. The cancellation can be made upto (and not after) 04 days before the scheduled date of travel.
  5. The refund shall be made ordinarily by the Shrine Board within 15 days from the date of cancellation of the tickets.
  6. The amount of refund shall be reimbursed online into the same account of the Debit/Credit Card through which the transaction was made for booking of the tickets.
(G) Full fare refund shall be made only in case of cancellation of helicopter operations due to bad weather/technical reasons at the end of Helicopter Operators. Passengers are requested to submit their online Helicopter Ticket in person to the concerned helicopter operator against proper receipt for the online refund.
(H) Once booked, the ticket shall be non transferable.
(I) In case of failure transactions on Shrine Board’s Website refund shall be made by the Shrine Board 




The Katra-Udhampur section, inaugurated by prime minister Narendra Modi on July 4, 2014, is part of the ambitious 326km Udhampur-Katra-Quazigund-Srinagar-Baramulla railway line project of the Northern Railway and will provide seamless flow of rail traffic through Jammu to Katra via Udhampur through the entire Indian Railways network. The newly constructed Udhampur-Shri Mata Vaishno Devi Katra rail line is 25.6 km and cost Rs1,132 crore to build.